1. What personal data Trizero needs

Personal data means any data related to a person that allows that person to be identified such as your name, telephone number, e-mail, and mailing address ("Personal Data"). In general, you can visit Trizero's websites without providing any personal data. There are times, however, where not providing the minimum necessary data as indicated in the relevant data entry sections and other pages in the relevant website may result in Trizero's inability to sell you products and/or provide certain services, including after sales services.
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2. Why Trizero collects personal data

Trizero collects, uses, and maintains Personal Data for the following purposes:
  • To fulfill its obligations under any sale and purchase contract or any other contract between you and Trizero
  • To provide customer care, including after sales services
  • To get your feedback on Trizero products and services
  • To provide you with the latest information on Trizero products and services, including upgrades and special offers
  • To improve Trizero products and services
  • .
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    3. How Trizero collects personal data

    Trizero collects data about you in several ways.
    Below are several examples of how Trizero collects your personal data.
  • When you contact our customer service for assistance, we keep a record of your name, the product/s you bought, the technical issues, and any other information you have provided.
  • When you buy one of our products, or make a request to purchase, we record your name, contact details, the products you want to buy or bought, and your request to us. For online purchases, an account will be created with your payment and billing preferences.
  • When you want to participate in an online community, we need to record your account data and preferences. Some of our websites allow for some personalization of the content according to your interests; in this case we will record your preferences.
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    4. When Trizero discloses personal data

    Trizero will not disclose your Personal Data to third parties ("3Ps"), except in the following cases:

    Trizero uses other companies to perform activities on your behalf, such as fulfilling orders, delivering packages, sending postal mails and e-mails, providing marketing assistance, processing credit card payments, and providing customer services.

    Such companies will have access to the personal data needed to perform these operations, but may not use it for other purposes, and they are required to process the data in accordance with applicable law.
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    5. Security of collected data

    Trizero intends to protect your Personal Data and to maintain its quality. Trizero will use all reasonable efforts to take all appropriate technical and organizational measures and precautions to keep Personal Data secure and protected from unauthorized access, use, alteration or unlawful destruction or against the law.
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    6. How we protect your personal data

  • We limit access to your Personal Data. Personal data will only be accessible to those employees who need to come into contact with that data to provide products and services to you.
  • We have physical, electronic, and procedural safeguards that comply with current regulations to protect your Personal Data
  • We allow for the data in your account to be password protected
  • As general practice on Internet, it is recommended that individuals do not use trivial passwords that are easy to figure out. Passwords should include a combination of letters and numbers, be kept securely and changed periodically.
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    7. Cookies

    In certain situations Trizero may employ a technology called "cookies". Cookies are small data files stored in your computer when you access a website or a certain part of a website. Cookies help Trizero to understand which parts of its websites are most visited, where visitor go in the website, and how much time they spend on the website. Trizero uses cookies to study traffic patterns on its site in order to improve website performance and to better match the interests and preferences of its visitors. If you do not wish to accept cookies, you can disable them by following your browser manufacturer's instructions.
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    8. Access to your Personal Data

    You have the right, in accordance with Article 7 of Legislative Decree 196/03, to have access to your Personal Data, and to rectify or delete inaccuracies in your Personal Data, and to object to the processing of your Personal Data.

    If you would like to view, correct, change, or update your Personal Data stored in the Trizero's database, please contact Trizero at the addresses given in section 10 below by e-mail or post.

    If you no longer wish to receive emails from Trizero, follow the "unsubscribe" link and/or instructions located (usually) at the bottom of the mail.

    If you use more than one e-mail address to shop or contact Trizero, you will have to unsubscribe from each e-mail account you use.

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    9. Children's privacy (Children 14 years of age and under)

    Trizero does not knowingly solicit or collect Personal Data from or about children (aged 14 years and under) without the consent of a parent or guardian, and does not knowingly market its products or services to children. Should Trizero learn that a person submitting Personal Data, through any part of a Trizero's websites, is a child, Trizero will use all reasonable efforts to delete that Personal Data from its files as soon as possible.
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    10. Data controller and contact information.

    The data controller is;: Trizero Srl
    Via Provinciale 12
    23851 Galbiate LC
    VAT and tax code IT IT 03019970130
    To contact our Customer Information Center
    Email: privacy@vocal-it.com
    to the attention of the Information Systems Manager pro tempore.
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